{"id":73914,"date":"2026-06-25T15:38:21","date_gmt":"2026-06-25T22:38:21","guid":{"rendered":"https:\/\/penderfund.com\/?post_type=podcasts&p=73914"},"modified":"2026-06-25T15:38:21","modified_gmt":"2026-06-25T22:38:21","slug":"pender-ventures-podcast-building-software-that-communities-depend-on","status":"publish","type":"podcasts","link":"https:\/\/penderfund.com\/fr\/podcasts\/pender-ventures-podcast-building-software-that-communities-depend-on\/","title":{"rendered":"Pender Ventures Podcast: Building Software That Communities Depend On"},"content":{"rendered":"

How Class Software transformed chaotic registration lines into critical infrastructure for municipalities worldwide.<\/p>\n

In this episode of the Pender Ventures podcast, host Maria Pacella, Pender Ventures Managing Partner, sits down with Ralph Turfus, Founder, Alex Barnetson, VP Sales, and Gary Young, Class\u2019s very first customer, to trace the full arc of Class Software, from North Vancouver recreation center lines to a 2004 acquisition. They cover the origin story, what it really takes to sell mission-critical software into government, how they achieved customer retention, and the lessons that still apply to founders building in the public sector today.<\/p>","protected":false},"featured_media":73915,"template":"","meta":{"_acf_changed":false},"fund-type":[],"topics":[96],"class_list":["post-73914","podcasts","type-podcasts","status-publish","has-post-thumbnail","hentry","topics-pender-ventures"],"acf":[],"yoast_head":"\nPender Ventures Podcast: Building Software That Communities Depend On - PenderFund Capital Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/penderfund.com\/fr\/podcasts\/pender-ventures-podcast-building-software-that-communities-depend-on\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pender Ventures Podcast: Building Software That Communities Depend On\" \/>\n<meta property=\"og:description\" content=\"How Class Software transformed chaotic registration lines into critical infrastructure for municipalities worldwide. In this episode of the Pender Ventures podcast, host Maria Pacella, Pender Ventures Managing Partner, sits down with Ralph Turfus, Founder, Alex Barnetson, VP Sales, and Gary Young, Class\u2019s very first customer, to trace the full arc of Class Software, from North […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/penderfund.com\/fr\/podcasts\/pender-ventures-podcast-building-software-that-communities-depend-on\/\" \/>\n<meta property=\"og:site_name\" content=\"PenderFund Capital Management\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/penderfund\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/penderfund.com\/wp-content\/uploads\/2026\/06\/Podcast-Building-Software-That-Communities-Depend-On.png\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/\",\"url\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/\",\"name\":\"Pender Ventures Podcast: Building Software That Communities Depend On - PenderFund Capital Management\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/penderfund.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/penderfund.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Podcast-Building-Software-That-Communities-Depend-On.png\",\"datePublished\":\"2026-06-25T22:38:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/#primaryimage\",\"url\":\"https:\\\/\\\/penderfund.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Podcast-Building-Software-That-Communities-Depend-On.png\",\"contentUrl\":\"https:\\\/\\\/penderfund.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/Podcast-Building-Software-That-Communities-Depend-On.png\",\"width\":850,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/pender-ventures-podcast-building-software-that-communities-depend-on\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/penderfund.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcasts\",\"item\":\"https:\\\/\\\/penderfund.com\\\/podcasts\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Pender Ventures Podcast: Building Software That Communities Depend On\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/penderfund.com\\\/#website\",\"url\":\"https:\\\/\\\/penderfund.com\\\/\",\"name\":\"PenderFund Capital Management\",\"description\":\"Forward thinking. 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